Beyond the Sale: A Treatment Coordinator's Guide to Confident Case Presentation

This webinar recording is provided by SDS US through the external Livestorm platform. A separate registration with Livestorm is required to access the recording. The recording is available free of charge.

In this webinar recoring, external speaker Natalia Martin presents practical approaches to confident and effective case presentation in the dental practice. The focus is on the role of the Treatment Coordinator in clearly communicating treatment options and guiding patients through the decision-making process.

About the Speaker

Natalia Martin (BioSmile Health)

Natalia Martin is a Consultant and Operations Lead at BioSmile Health, a biological dental practice in Southern Oregon, dedicated to whole-body, metal-free dentistry. She holds a Master’s degree in Innovation for Business Development from Tec de Monterrey. Earlier in her career, she helped high-level corporate executives and companies become early adopters of online and blended-learning MBA programs — work that included managing partnerships with U.S. institutions such as Carnegie Mellon University’s School of Information Technology and Thunderbird School of International Business. Today, she has applied those same principles at BioSmile Health, helping patients embrace zirconia as a true innovation in implant care. Bilingual in English and Spanish, Natalia combines patient-centered care with strategic growth expertise to bring practices to the cutting edge of health-centered services and dentistry.